Today, I went to one of my favorite sandwich spots near the waterfront. On the East side. I love this place, and I eat here a lot. Sometimes co-workers and I walk down for coffee and the free Wi-Fi for meetings. Sometimes our office orders many sandwiches for business meetings. All in all, I really like this place. BUT…
Today I was disappointed. The lunch rush was on, and I was hungry. I arrived at approximately 12:38. There was no line at the counter, so I ordered the special sandwich and an iced tea. The friendly person at the counter delivered my tea and receipt quickly, and then I began to wait. And wait. And wait.
While I was waiting, I noticed a few things. First, the person making sandwiches is the only one doing so, which I find odd for a place that gets a lot of orders during the lunch rush.
Secondly, this person’s hair was held by a round-the-head headband, yet the hair was not pushed back—it was pushed down on their face—precariously dangling directly above the sandwiches they were making.
Lastly, the friendly counter person, who was taking money from customers, would walk to the back to help the sandwich person package everything up. This would have been fine had I seen this person wash their hands—but that never happened.
12:59: my sandwich arrived. I walked to a nice sunny bench to eat. I opened the wrapper and found that the bacon was quite undercooked. Really? After 21 minutes?
You see, when you wait a while for food, you tend to notice things that you wouldn’t normally notice. This would probably be fine if it weren’t at least the third time this has happened. I wish my sandwich would have come out immediately, because now I’m not sure I’ll be going back.
{ 3 comments }
All that and you didn’t include the name of the restaurant?!?
I thought it was pretty obvious. On Water Avenue. On the East side. Not many restaurants on that row. I don’t want to slam them too hard and bring the Health Dept. in, I just want to wake them up a little to their customer service and slowness issues.
I love how people who want to rabble-rouse neglect to add their identity!
Rabble-rouse?!
Not at all.
I just want to know what restaurant to be cautious of without having to play detective (I recently moved to the SE).
I think most readers probably had the same thought after reading your critique/review.
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